As an IT guy profoundly passionate about Apple, I can tell you that I’m hearing those stories of people coming to the Mac or the reverse since maybe 1984. And then there are these stories about faulty keyboards since 2016 on the MacBook 12″ (anyone buying these?), the MacBook Pro, etc. After a third generation of butterfly based keyboards, these stories won’t stop. And this is sad. And this is something I can tell that, if Steve was still around, some heads would have rolled a long time ago. Yet, Steve is not with us anymore and heads aren’t rolling apparently. And then there are more and more stories like this one on YouTube. Please Apple, before it is too late and your brand suffers from too much damage, stop it already!